Capture the knowledge, then win the work
You've chosen the Foundation Path: build the Brain first, then the Tendering Agent that sits on top of it, then extend the agent set yourselves. Delivery follows pain and impact, not strictly this stack order.
The AI Brain
Your knowledge, in one place - LLM-agnosticWe start from the HoDs workload tracker you already live in, then layer in standards (OneDrive), project knowledge (12D Synergy) and meeting insights. Agents read from the Brain rather than trawling raw PDFs.
The Tendering Agent
The first tool the Brain powersDrafts 80-90% of an RFP response from past wins, evaluator keyword patterns, council-specific tone and Mātanga's non-price attributes - with an Opportunity Scanner watching GETS and council panels daily.
The agents you build next
Standards, suppliers, QA - self-built with coachingOnce the Brain is in place, your team extends it in Phases 3 and 4 - Design Standards & District Plan lookup, Supplier Availability, Design QA - each roughly 30-40% faster to build than starting cold.
Delivery follows pain and impact, not this stack order - the Brain and Tendering Agent land together in Phase 2; the rest you extend yourselves with light coaching.
Priorities, in order
Ranked by impact against effort - tap to expand. The Brain and Tendering Agent are built together in Phase 2; the Standards agent is a fast follow your team builds. Nothing locked - we rank this together.
The Tendering Agent
Draft 80-90% of every RFP, and never miss one worth chasingThe pain
- Responses are the non-price attributes - methodology, technical capability, track record, weighted criteria - not pricing (Brad keeps AI away from pricing).
- Historically 3-4 days locked away per tender; Copilot has cut that to ~2 hours, but it's manual, one question at a time.
- Paste the whole RFP into Copilot and it loses the plot - the context window fills with non-question text and answers degrade.
- Tone needs 2-3 back-and-forth rounds to stop it sounding generic.
What we'd build
- A tendering skill that reads past tenders and your real differentiators from the Brain, controls the tone, and drafts a strong first-round response in one pass.
- Scoped to the non-price written response - pricing stays with Brad.
- Fed by a set of won / lost / want-to-do-more tenders, so it learns which work to chase and how you win it.
- An Opportunity Scanner watching GETS and council panels daily.
The AI Brain
The foundation the Tendering Agent - and everything after - plugs intoThe pain
- Knowledge lives in PDFs, spreadsheets, supplier sites - and the director's head.
- Newer PMs are slow to reach senior-level accuracy.
- Copilot is the default only because it's in Microsoft 365 - with accuracy concerns and a lock-in worry.
What we'd build
- A central, LLM-agnostic knowledge layer, seeded from the HoDs Excel tracker you already run, then fed by OneDrive standards, 12D Synergy project folders and Fireflies insights.
- Every agent queries the Brain, not raw documents.
- Swap the underlying model (Copilot → Claude / Gemini) without rebuilding the agents.
Design Standards & District Plan Agent
Ask the standards a question, get the clause backThe pain
- Standards are large PDFs bought from Standards New Zealand - NZS 4404 alone is ~265 pages, some run to 500.
- Ctrl-F is keyword-fragile: searching "minimum pipe size" returns no match; you search "sewer" and scroll.
- Varies by TLA too - no single national spec for sewer or stormwater. The highest-frequency pain; design is keenest.
What we'd build
- Conversational lookup over the TLA standards from the Brain: "what's the minimum grade of a 150mm sewer pipe?" answered from the loaded standard.
- Staff lift to senior-level accuracy faster; less knowledge trapped in one head.
- Data is ready - standards are all PDF in OneDrive and Brad can share them now. Team-built with coaching in Phase 3.
On the radar, not yet
The Foundation Path trades broad Phase-2 coverage for long-term leverageExtend on the Brain later
- Design QA agent - Brad asked for this by name: a first pass over a drawing set (~28 pages, ~2 hours by hand today) for spelling, punctuation and title blocks - and flagging overlapping or illegible numbers and leaders.
- Supplier Availability agent - watches Humes, Hynds, Corey's for discontinued items.
- Project Insights / knowledge-capture agent.
- Email triage & drafting (Copilot-native).
Worth a live decision
- The Cash & Margin dashboard - which speaks directly to your winter-cash pain (pain #2) - sits here rather than in Phase 2 under the Foundation Path.
- Is indirect coverage OK for now, or do we carve a lightweight winter-cash view into scope?
Pain against ease of build
We target the top-right first - most pain, most doable. The Tendering Agent is the highest pain and a solid build; the Brain sits under it as the foundation; the Standards agent is a fast follow your team builds.
The team, and how knowledge flows
A ten-person civil consultancy in Taupō - subdivisions, roading and water - with a Tuesday in-person HoDs hui that plans the week in two-hour blocks. Today the deep knowledge runs through Brad and the senior team; the Brain changes that. Toggle to see the shift.
From tender arriving to submitted - and where the Agent plugs in
Download from GETS
BradGrab the RFP docs and drop them in OneDrive.
Summarise the RFP
Copilot"What does the council want?" - a quick first read.
Answer the non-price questions
Brad + AgentMethodology, technical capability, track record - each weighted question, drawing on past tenders. Where the agent plugs in.
Tone & review
Brad + Amy2-3 tone rounds; Amy (business partner) reviews and flags "too much AI"; Brad finalises by hand.
Submit
BradPricing stays separate - Brad prices it himself.
The people
Brad McKenzie
Director / ownerRuns tendering solo, carries the standards and past-win knowledge, and repairs client trust when details slip. The Brain's first job is to capture what's in his head so the team can draw on it. Knowledge feeder.
Civil designers (×3, names TBC)
Civil design · 12DOwn the design output; deep on TLA standards and detailing. The keenest for the standards agent - key feeders to the Brain.
Surveyors (×2, names TBC)
Surveying · TrimbleTrimble-based surveying; consume standards and TLA rules. Ask the Brain.
Project managers (×3, names TBC)
Delivery + PM checkOwn client relationships and delivery, and the final PM check. A mix of feeder and consumer.
Amy (business partner)
Technical lead & co-ownerBrad's business partner and technical lead; reviews every tender and pulls him up if there's "too much AI" in it. A key feeder to the Brain.
Gemma (office manager)
OperationsSets up every project in 12D Synergy from the folder template and owns the file structure. A process feeder.
Andrew (name to confirm)
Tender reviewReviews and comments on tender responses alongside Brad. A feeder for how a winning bid reads.
The systems, and how they fit
The Brain becomes the new home; your existing tools feed into it or flow back out. Some are core integrations, some are standalone for now.
The integration prize: 12D Synergy, OneDrive and the HoDs tracker
The knowledge sits in three places: project folders in 12D Synergy (a tidy, standardised structure - Procurement, Engineering & design, Delivery, Wash-up), standards as PDFs in OneDrive (ready to share now), and the HoDs Excel tracker you already live in. Seeding the Brain from the tracker and wiring in 12D Synergy is the biggest unlock - 12D Synergy access is the one to verify.
The AI Brain
The knowledge layer every agent reads from and writes back to.
The hub others feed intoMicrosoft 365 + Copilot
Teams, email and Copilot-in-Teams. Some staff also run their own Claude / Grok accounts.
Copilot stays; the Brain sits above whichever model12D + 12D Synergy
All project folders - docs, Excel, drawings - built from one template, with document check-in/out and full version history. Structure: Procurement → Engineering & design → Delivery → Wash-up.
API via 12D Synergy Web - Flo to sort accessXero
Timesheets and budgets - projects set up with task-level budgets and % tracking bars for cost-vs-actual. Holds every past project.
Budget-vs-actual signal and the archive of past work - has an APIGETS + Lead Manager
Tender opportunity tracking.
The Opportunity Scanner watches these dailyNZ Standards & TLA rules
Bought from Standards New Zealand (e.g. NZS 4404, ~265pp) plus TLA-specific rules - large PDFs in OneDrive, a few Word contract docs. Brad can share now.
Ingested into the Brain - powers the Standards agentFireflies
Meeting capture across the business.
Meeting insights feed the BrainCoLab / Council panels
Preferred-supplier panel access.
Feeds the Supplier Availability agent laterHoDs workload tracker
A manual Excel sheet: current projects, ones ending, and priced jobs awaiting client approval - plus each person's week in two-hour blocks. Whole team visible; Brad delegates from it at the Tuesday hui.
The seed the Brain is built fromTrimble Business Center
Surveying.
Standalone for nowRocket Spark
Public website.
StandaloneeRoads
Vehicle and fuel tracking.
Out of scopeOpen questions
A few answers sharpen the roadmap. We work through these together - some we'll knock off on this very call.
The Brain & your data
The Tendering Agent
Platform & LLM
Adoption & the team
The winter-cash question
Working assumptions
These shape the estimates; the first is the big lever. We flag confidence honestly and verify before committing.
Can the core systems be read programmatically? (API / MCP)
Standards are PDFs in OneDrive, reachable via the Microsoft Graph API. Xero has a mature API. 12D Synergy has an API too, gated behind its Web module - Brad is connecting us with Flo at 12D Synergy to sort access. Fallback if the Web module is not enabled: a scheduled export / import from the project folders.
Option A - Foundation Path is the chosen scope
Phase 2 = the AI Brain + Tendering Agent (with Opportunity Scanner), inside the 200-hour / $25,000 +GST envelope, RBPN 50/50 co-funded.
Standards access is sorted
In OneDrive and Brad can share now - but they are large PDFs (up to ~500pp), so we will test whether PDF retrieval is accurate or a better format is needed.
The team is on board
No adoption resistance expected - the team is keen, "scratching the door down", the design team especially.
The tendering time-saving is real and shown
Copilot already took Brad from 3-4 days to ~2 hours per tender, one question at a time. A skill reading the Brain should beat that - a strong first draft in one pass.
Winter is the build and enablement window
Phase 2 to complete by end of August 2026, ahead of the summer build ramp when the team has no slack.
Past tenders are recoverable and can be labelled won / lost
Draft quality on day one depends on a usable back-catalogue of bids with outcomes attached.
A default model - leaning Claude
Brad: "if we're investing in this, we probably want to go to Claude." Copilot Studio caps the model at what Microsoft predefines; Claude lets us switch model per task and manage cost. We'll A/B test and show the cost before locking it in.
12D Synergy API via the Web module
12D Synergy has an API, but it needs the Web module configured - Brad is connecting us with Flo at 12D Synergy to confirm and sort access.
Next steps, and who owns what
The next move is a deep-dive on access - getting us to the standards, tenders and project files so we can start building. Most of the homework sits with your side, because it's your data.
Incredible will
- Set up Copilot Studio and run early A/B tests - Claude vs Copilot - then show you the difference and the cost.
- Get in touch with Flo at 12D Synergy about API access (needs the Web module).
- Work out the SharePoint / OneDrive access route for your tenders and standards, with Amy.
- Test whether the PDF standards retrieve accurately or need a better format.
- Start building the Brain from the HoDs tracker, and the Tendering Agent on top.
- Line up the access deep-dive call in about two weeks.
Mātanga will
- Share the standards set (the PDFs from OneDrive).
- Pull together past tenders - won, lost, and ones you'd like more of - so the agent learns the commonality.
- Give us access to Brad's OneDrive tender working area.
- Introduce us to Flo, your 12D Synergy contact.
- Sort out SharePoint access.
- Send the org chart / onboarding flowchart if it's handy.
- Decide on Claude vs Copilot once we've shown cost and benefit.